OUR PRIVACY PROMISE
- We respect your privacy and your choices.
- We make sure that privacy and security are embedded in everything we do.
- We will not send you marketing communications unless you have asked us to. You can change your mind at any time.
- We will never sell your personal data.
- We are committed to keeping your personal data safe and secure. This includes only working with trusted partners.
- We are committed to being open and transparent about how we use your personal data.
- We will not use your personal data in ways that we have not told you about.
- We respect your rights, and will always try to accommodate your requests as far as is possible, in line with our own legal and operational responsibilities.
WHAT IS PERSONAL DATA?
WHAT PERSONAL DATA DO WE COLLECT FROM YOU AND HOW DO WE USE IT?
You, the consumer, are our priority. You drive what we do. We love hearing from you, learning about you, and creating and delivering products that you enjoy. At American Coast Theatre, our ambition is to build relationships based on transparency and mutual trust. We know that many of you love interacting with us and because of this, there are many ways that you might share your personal data with us, and ways that we might collect it.
HOW DO WE COLLECT OR RECEIVE YOUR PERSONAL DATA?
We might collect or receive personal data from you via our websites, forms, apps, devices, American Coast Theatre products or brand pages on social media or otherwise. Sometimes you give this to us directly (e.g. when you create an account, when you contact us, when you purchase from our websites or stores), sometimes we collect it (e.g. using cookies to understand how you use our websites and apps) or sometimes we receive your personal data from other third parties, including other American Coast Theatre Group entities (e.g. when you mention American Coast Theatre products or services on non-American Coast Theatre pages (e.g. social media platforms) or smart devices (e.g. voice assistant platform providers)).
AUTOMATED DECISION MAKING
Automated decision making means the ability to make decisions using technology, without human involvement. We may use automated decision making techniques for the purposes of securing transactions placed through our websites/apps and/or devices against fraud. In addition, we may use a third party provider’s solution to protect our systems, assets etc. against fraud. The method of fraud detection is based on a number of different data prediction and data intelligence techniques that may change over time, to keep up with technological advancement. These may include, for example, simple comparisons, or association, clustering, prediction and outlier detections using intelligent agents, data fusion and data mining techniques. This fraud detection process may be completely automated or may involve some human intervention where the final decision is taken by a person. In all cases, we take all reasonable precautions and safeguards to limit access to your data. As a result of automatic fraud detection, you may: (i) experience a delay in the processing of your order/request whilst we review your transaction; and/or (ii) be limited or excluded from using a service if a risk of fraud is identified. You have the right to access the information on which we base our decision. Please see “Your Rights and Choices” section below.
When we send or display personalised communications or content, we may use a technique known as “profiling” (or “insights”). This means any form of automated processing of personal data to evaluate certain personal aspects about an individual, in particular to analyse or predict aspects concerning their personal preferences, interests, economic situation, reliability, behaviour, location, or movements. This means that we may collect personal data about you in the different scenarios mentioned in the table above, and use this data to analyse, evaluate, or predict your personal preferences, interests, behaviour and/or location. Based on our analysis, we may send or display communications and/or content specifically tailored to your interests and/or needs. We ensure that we have an appropriate legal basis to process your personal data when conducting profiling activities (e.g., consent). You may have the right to object at any time to the use of your personal data for “profiling”.
WHERE WE STORE YOUR PERSONAL DATA
IS MY PERSONAL DATA SECURE?
We are committed to keeping your personal data secure, and taking all reasonable precautions to do so. We contractually require that trusted third parties who handle your personal data for us do the same. We always do our best to protect your personal data and once we have received your personal data, we use strict procedures and security features to try to prevent unauthorised access. As no transmission of information via the internet is completely secure, we cannot guarantee the security of your personal data transmitted to our site although. Any transmission is therefore at your own risk.
LINKS TO THIRD PARTY SITES AND SOCIAL LOGIN